Do you have any questions about where your order is or how you can resell an item? Or do you have a question about a specific order? Have you got any more questions about an item you’d like to order? We’ve gathered the answers to the most common questions so you can get to your destination quickly. Then you’ve come to the right place!
In our FAQs, you’ll find answers to frequently asked questions.
If your question isn’t answered in our FAQs, use the contact form to reach out to our customer service team directly.
Inquire about our shipping services.
H&S Bike-Discount GmbH – Onlineshop – Konrad-Zuse-Straße 20 53501 Grafschaft H&S Bike-Discount GmbH – Onlineshop – Konrad-Zuse-Straße 20 53501 Grafschaft
There will be no sales on the spot. Only online and telephone consultations are available.
Saturday: 9.00 a.m. to 13.00 p.m. Hours of operation: Monday through Friday, 8 a.m. to 18 p.m.
Customer Service: +49 (0) 2641 – 89 00 0 E-Mail: [email protected]
Telefon: +49 (0) 2641 – 37 90 690 Rad Reklamation
Megastore of Kontakt
Store – Bike-Discount Megastore – Auf dem Kirchbüchel 6 53127 Bonn
www.megastore.bike is a website that sells bicycles.
ffnungszeiten: Monday through Friday, 10 a.m. to 19 p.m. Saturday: 10 a.m. to 18 p.m.
[email protected] Fax: +49 (0) 228 – 62 04 824 Kundenservice: Telefon: +49 (0) 228 – 97 84 80 E-Mail: [email protected]
Make contact with
Our customer service and support team is ready to assist you:
- Components and clothing
- Fahrräder are bicycles.
- Returns and Recommendations
You can also use our contact form to get in touch with us:
Online Shop for Kontakt
Business Hours and Shipping:
Monday through Friday, 8 a.m. to 18 p.m. Saturday: 9.00 a.m. to 13.00 p.m.
Hotline Helmets and Clothing:
[email protected] +49 (0) 2225 – 88 88-0
Fahrräder’s hotline:
[email protected] +49 (0) 2225 – 98 90 590
Fax: +44 (0) (0) (0) (0)
+49 (0) (0) 2225-88-88-199